We handle complexity, security, and compliance, so you can focus on your mission.

The U.S. Government and government contractors are faced with unique challenges: managing numerous legacy systems, bridging the gap of rising citizen expectations, and adhering to new and old regulations and compliance requirements. Meeting changing mission requirements and expectations is easier and more cost-effective with a modern cloud solution. Salesforce Government Cloud is a partitioned instance of Salesforce’s industry-leading platform as a service (PaaS) and software as a service (SaaS). It is a multitenant community cloud infrastructure specifically for use by U.S. federal, state, and local government customers, U.S. government contractors, and federally funded research and development centers. 

Dedicated Infrastructure and Continuous Monitoring

Engagement with FedRAMP and DoD authorizing officials enables ongoing discussion and visibility into the secure posture of the Government Cloud to ensure continued alignment with government expectations. Risks to customers and their information are managed through a rigorous security monitoring and remediation program aligned with FedRAMP and DoD requirements.

Market-Leading Compliance

Salesforce Government Cloud is available to government customers that need to comply with:
FedRAMP Moderate Risk Baseline requirements
DoD Information Impact Level 2 (IL2)
DoD Information Impact Level 4 (IL4)
DFARS 252.239-7010 or 252.204-7012 requirements
U.S. Federal Information Processing Standards (FIPS)

Third-Party Assessment

Independent assessments conducted annually evaluate the security controls used to protect the confidentiality, integrity, and availability of the Government Cloud customers and their information.

Secure Data Centers

Partitioned infrastructure for use only by U.S. federal, state, and local government and government contractors. Customer Data is processed and stored solely within the continental U.S., operated and supported by screened U.S. citizens as applicable. Data is protected in-transit and at-rest with FIPS 140-2 validated encryption.

Get Future-ready with a Government CRM

Ready to talk more about the capabilities of the Customer 360 Platform for Government? We’ll help you set up a strategy to start connecting people and streamlining processes like never before.